Terms and Conditions

These terms and conditions outline the rules and regulations for the use of and any associated products, owned and managed by GamerLabs Limited.

GamerLabs Limited
PO Box 91316, Victoria Street West, Auckland 1142, New Zealand

By accessing this website we assume you accept these Terms and Conditions in full. Do not continue to use the website if you do not accept all of the Terms and Conditions stated on this page.

Terms and Conditions
These “Terms and Conditions” govern you (“The User”) in your use of the GamerLabs Limited (hereinafter named “GamerLabs”) website (“The Website”). Accessing The Website gives your consent that you agree to be bound by these Terms and Conditions as set out in this notice.

Agreement of Sale 
GamerLabs do not offer products or services to minors, if you are under the age of 18, you may not respond to or accept or act upon any offers in The Website.

Prices are subject to change according to international currency rates and price changes by distribution channels without further notice.

Damages and Shortages
Products damaged during shipping or GamerLabs may contact the courier company for visual inspection of the products and box. GamerLabs will then either issue a credit or send replacements for the amount of any confirmed damaged or missing products. Freight will only be credited where the product has arrived damaged.

You may cancel your order without charge at any time up to the dispatch of goods to your address. Any charge to your credit card will be reversed. With the exception of items especially sourced or purchased for you.

Product Returns and Refunds
If you wish to return a product, you must contact us by phoning +64 9 309 0990 or emailing within 14 Days of the date of your invoice.You must return the goods in their original condition and packaging. All items must be un-opened unless they are faulty. Your refund is not guaranteed until we receive the product and deem it to be in saleable condition.
Please send your products to:

Gamerlabs Returns
PO Box 91316, Victoria Street West, Auckland 1142, New Zealand

Please make sure you provide your order number with your return and that your products are wrapped well so that they arrive to us in a re-saleable condition. Once your return has been processed, we will send you an update to let you know. Your return will generally be processed within 10 working days from receipt of product. We will refund you the cost of the product by the same method that you paid for your purchase. Freight will only be refunded where the product is faulty.

Product Availability
We stock all items advertised on The Website. Although every attempt is made to maintain inventory of each product, occasionally we may run out of certain products. In this case, we will mark the product “Out of Stock” on The Website. Products that are marked “Out of Stock” are unable to be ordered via The Website.

Information Collected
Collection of Personal Information
Generally we may collect personal information from visitors to The Website if they (1) purchase product, (2) contact us or make product enquiries, (3) sign up to receive newsletters, complete a registration form, survey or participate in any competitions or interactive portions of The Website. With these activities we may collect personal information, including, but not limited to; name, e-mail address and phone number. We may combine this information with those received from other sources, for example: (1) information we receive from customers when they call us or (2) from information customers submit to us at retail locations or promotional events.

Use of Information
We may use your personal information for any of the following: (1) to fulfill product orders and information requests, (2) to send promotional materials and newsletters from GamerLabs, (3) to administer competitions offered on The Website; (4) to help us provide better service to our visitors and customers.

Disclosure of Information
GamerLabs will not disclose any of your personal information to any third parties or affiliates without your prior approval.
Copyright, Intellectual Property Rights, Limited License
All rights to the content, (including but not limited to written text and images, devices and mechanisms), of The Website is reserved and retained by GamerLabs. The User is not granted a license or any other right including without limitation under Copyright, Trademark, Patent or other Intellectual Property Rights to the content.
All such proprietary works, and the compilation of the proprietary works, are copyright, to GamerLabs its affiliates or subsidiary, or any other third party owner of such rights, and is protected by New Zealand laws.
GamerLabs grants to The User, subject to the provisions of our Terms and Conditions, non-exclusive, non-transferable, limited and revocable right to access and display content for personal, non-commercial and informational purposes only.
The Website and its content may not be reproduced, duplicated, copied, resold, visited or exploited for any commercial purpose without the express prior written consent of GamerLabs. The User is not allowed to collect or use product descriptions, product formulations or other information displayed on The Website, nor derive use of The Website or its content for the benefit of another merchant without the express written consent of GamerLabs.

GAMERLABS Limited (Company Number 7032881), a limited liability company registered in New Zealand. The Website and all product information and products are subject to the exclusive jurisdiction of the New Zealand Courts.
The Website and all product information and products advertised herein are not intended to be construed as medical advice, nor intended to be used to treat, cure or diagnose disease. Information and statements regarding dietary supplements have not been evaluated by the Food and Drug Administration and are not intended to diagnose, treat, cure, or prevent any disease.
We assume no liability for the use of any products supplied. It is the buyer’s responsibility to use them under the guidance of a healthcare professional. It is the buyer’s responsibility when ordering to ensure the goods are ordered to the buyer’s requirements and are fit and suitable for the buyer’s purpose.
Please read carefully the directions, contraindications and cautions for each product on The Website and the product packaging. By taking dietary supplements as published on The Website you warrant that you are medically fit to do so. If the buyer has or suspects that they have a medical problem, contact a health care provider before consumption.
GamerLabs do not offer products or services to minors, if you are under the age of 18, you may not respond to or accept or act upon any offers in The Website.
GamerLabs make no warranty or representation as to the completeness of the information provided due to the condensed format in which information is supplied and inaccuracies that may exist due to typographical errors.

Updating of Terms and Conditions
GamerLabs reserves the right to change, in whole or part, the Terms and Conditions. Changes to the Terms and Conditions will become effective upon publication to The Website. The User is obliged to check the Terms and Conditions at The Website for any updates. Continued use of The Website following a publication of changes or updates to the Terms and Conditions will be considered as acceptance by The User to abide by and be bound by the Terms and Conditions, including the provisions of any changes or updates.